Privacy notice

Information we collect

We only collect what we need to respond to you and to operate the site securely.

• Details you submit through our enquiry, quotation, careers or newsletter forms — name, company, email, phone number, message content and any attachments you choose to send.
• Technical information generated automatically when you browse, such as IP address, browser type, referring page and pages viewed.
• Preferences you set, including your cookie consent choice.

How we use it

Personal information is used to:

• Respond to commercial, operational, media and careers enquiries.
• Assess job applications and communicate with candidates.
• Send terminal updates where you have asked to receive them.
• Maintain the security, integrity and performance of the website.
• Meet legal, regulatory and contractual obligations.

Sharing

We do not sell personal information. We share it only with service providers who host our website or handle communications on our behalf, with professional advisers where necessary, and with competent authorities where the law requires it. Providers act on our instructions and under confidentiality obligations.

Retention

Enquiry correspondence is kept for as long as needed to deal with the matter and for a reasonable period afterwards for record-keeping. Recruitment records are retained for the period permitted by applicable law. Newsletter records are kept until you unsubscribe.

Your choices

You may ask us to confirm what personal information we hold about you, correct it, delete it, or stop using it for marketing. Every newsletter includes an unsubscribe link. To make a request, email info@ducorterminals.com; we may ask you to verify your identity before we act.

Security

The site is served over encrypted connections and access to submitted information is restricted to authorised personnel. No transmission over the internet can be guaranteed to be completely secure, so please do not send confidential commercial documents through the website forms — contact us and we will agree a secure channel.

Children

This website is intended for business users. We do not knowingly collect information from children.

Changes

We may update this notice as our operations or the law change. The date at the top of this page shows when it was last revised.